As businesses around the world become more high-tech, they are turning to contact center technology to maintain productivity and continued success. The trend in contact center technology emerges at a time when business executives are trying to increase their bottom line and facilitate the processes between employees and consumers. This trend has taken the traditional call … [Read more...] about Contact Center Technology: Taking Call Centers into the 21st Century
Crossing the T’s and Dotting the I’s: Step-by-Step Guide to Venture Capital
According to the National Venture Capital Association, "Venture capital and private equity firms are pools of capital, typically organized as limited partnerships that invest in companies that represent the opportunity for a high rate of return within five to seven years. The venture capitalist may look at several hundred investment opportunities before investing in only a few … [Read more...] about Crossing the T’s and Dotting the I’s: Step-by-Step Guide to Venture Capital
WorldDoc.com: Taking the Pain Out of Medical Questions
It’s 2 a.m. and your dry cough, fever and sore throat aren’t getting any better. You know you need help, but the thought of sitting in a local emergency room for hours to see a doctor sounds even less appealing than a sleepless night at home. No problem — just turn on your computer and log on to a cyber medical office called WorldDoc.com. This unique business venture allows a … [Read more...] about WorldDoc.com: Taking the Pain Out of Medical Questions
Chase-ing Success in Lake Tahoe: Chase International Sells Luxury Homes
The national economy has been inching south for months and many dot-coms have turned to toast, but for Shari Chase, business has been heating up like a Nevada summer day — her Lake Tahoe-based real estate company reported more than $200 million in revenues last year. This year, Chase anticipates reaching a company record of $230 million. During the mid-1980s, Shari Chase … [Read more...] about Chase-ing Success in Lake Tahoe: Chase International Sells Luxury Homes
Advanced Concepts Team: Making the Most of Human Resources
Advanced Concepts Team came to Las Vegas 13 years ago from Colorado to fulfill a short-term contract with Valley Bank. Its success in working with the bank, to help it reorganize and set strategic direction, led the bank to renew its contract for an additional five years. During this period, partners Mark Keays and Michael Mazzone of Advanced Concepts decided to make Las Vegas … [Read more...] about Advanced Concepts Team: Making the Most of Human Resources
Agricultural Communities Face the Future: Drought and Energy Costs Cause Concern
With rising energy costs and a drought looming, Nevada’s $350 million agricultural industry may be facing tough times ahead. Although less than 2 percent of the state’s population is directly involved in agriculture, a hard year could have disastrous results for Nevada’s rural communities, which are already suffering from the decline in mining operations throughout the … [Read more...] about Agricultural Communities Face the Future: Drought and Energy Costs Cause Concern
Washington Mutual Customers Ask:“Where’s the Bank?”
"I’m sorry, where’s the bank?" Keith Cahill chuckles as he recalls the most common question of first-time customers when they enter one of his bank branches. Nevada is the test market for Occasio, a new kind of banking model for Washington Mutual, Inc. (NYSE:WM), the $220 billion banking company headquartered in Seattle. Banking is one of the more traditional businesses in how … [Read more...] about Washington Mutual Customers Ask:“Where’s the Bank?”
SR Construction: Promoting the Benefits of Design/Build
In a rapidly growing city such as Las Vegas, there are many opportunities for a construction company that can create buildings to clients’ specifications at a desirable cost. For Las Vegas-based SR Construction, a new trend called design/build has proved successful. Established in 1991, SR Construction’s goals involve providing a higher degree of quality and greater level of … [Read more...] about SR Construction: Promoting the Benefits of Design/Build
July 2001: Building Nevada Briefs
Sparks Manufacturer Expands Facility Carlo Gavazzi Mupac, Inc. recently enlarged its facility in Sparks with a 30,000-square-foot addition. The floor space will provide increased capacity for manufacturing and assembly equipment. CG Mupac, an international company, designs and manufactures standard and custom single-board computers, chassis and integrated system … [Read more...] about July 2001: Building Nevada Briefs
July 2001: Business Indicators
Weakening economic conditions continue across the nation. Most notably, the latest employment numbers show higher unemployment rates compared with year-ago levels. Both the national and state unemployment levels have drifted upward in recent months. Still, the number of jobs is growing, albeit at slow rates nationally and at healthier rates in Nevada’s urban centers. Most … [Read more...] about July 2001: Business Indicators
July 2001: Business Briefs
Governor Honors Nevada Industries At the 17th annual Governor’s Industry Appreciation Luncheon, held in Las Vegas on June 22, Governor Kenny Guinn recognized economic contributions made by Southern Nevada companies. Southern Nevada’s Distinguished Business of the Year is Kerr-McGee Chemical LLC of Henderson, which supplies manganese dioxide to manufacturers of dry cell … [Read more...] about July 2001: Business Briefs
July 2001: Business Up Front
A Great Reason to Make Mistakes According to Paul Lemberg, an executive coach and corporate troubleshooter, it would be a mistake to try to avoid all mistakes. "Indeed, it would be a colossal blunder to attempt doing things right the first time, every time," says Lemberg. "The only people not making mistakes are ones playing their game without risk and without novelty — and I … [Read more...] about July 2001: Business Up Front
Introducing: Nevada’s Choice: The Best of Nevada Business
Nevada Business Journal now offers two ways to rank our state’s businesses — Ranking Nevada. In addition to our TopRank Nevada Book of Lists, we are publishing Nevada’s Choice: The Best of Nevada Business. In this issue, we begin this valuable new service, not only for our readers, but for people across the nation interested in learning about the best companies in our state. In … [Read more...] about Introducing: Nevada’s Choice: The Best of Nevada Business
July 2001: Face to Face
Name: Dick Rizzo Title: Chairman Company: Perini Building Company Location: Phoenix and Las Vegas Type of Business: Commercial construction, specializing in the hospitality and gaming industry. Recent Nevada projects include The Luxor, Paris Las Vegas and Hyatt Regency Lake Las Vegas, and it is currently constructing the Palms. Years in Nevada: 19 Years with … [Read more...] about July 2001: Face to Face
Gold Country Nevada: End of the Renaissance?
Nevada isn’t called the "Silver State" because of the color of its ubiquitous sagebrush but because its statehood was purchased with silver mined in the famous Comstock Lode, discovered in 1859. Nevada became a state in 1864 partly because the federal government realized that the area’s great mineral wealth could aid the Union cause. Since then, mining’s impact on Nevada’s … [Read more...] about Gold Country Nevada: End of the Renaissance?