The tables have shifted and incompetence in customer service is an unforgivable sin that will lead to a companies failure. With the large number of firms competing for customers, a focus on responsiveness, quality and value are leading factors for survival. The prior incompetence of many firms in years past was easily forgiven by market conditions and demand that was so great … [Read more...] about Developers, Brokers, Contractors Must Change With the Times: Service and Competency First

Bill Noonan, Senior VP of Administration, Boyd Gaming Corp., Las Vegas One of our most innovative energy-saving efforts is our central laundry facility, which serves our nine Las Vegas Valley properties. By using special detergents and heat-recycling systems, we’ve cut our electricity consumption by 27%, our natural gas by 50%, and reduced water consumption by 22 million … [Read more...] about How is your company contributing to the green movement?

As Nevadans continue to grapple with the affects of an economic recession, the state’s business leaders expressed guarded optimism about the strength of the economy in 2009 when they responded to Nevada Business’ seventh annual Power Poll survey. In contrast to the strong growth rates of just a few years ago, the majority of re­spondents reported they expect their bottom … [Read more...] about 2009 Power Poll

As the Nevada Legislature convenes in Carson City to discuss how to cover the imaginary budget shortfall—imaginary, in that it’s a shortfall between the money projected to come in and the 17 percent increase in spending that politicians want—the fate of taxpayers and businesses hangs in the balance. Reports at this time suggest that leadership aims to double or even triple … [Read more...] about Saving Kids . . . And Money: Nevada has much to gain from Corporate Tuition Tax Credits

With the recent volatility on Wall Street, those of us trying to survive on Main Street had better become more financially literate. If the hallowed halls of banking and lending institutions can crumble, so can our respective personal financial frameworks. For the last two years, consumer spending has outpaced after-tax earnings. Additionally, we carry approximately $2.5 … [Read more...] about Economic Turmoil Proves Acute Need for Financial Education Programs

Budget cuts? Tax increases? Or Both? The 75th Nevada Legislature will have major tasks to tackle this session. With the state’s budget deficit at an all time high and a revenue shortfall of more than $340 million, many business owners hope the next session will bring answers to budget and tax woes. There is a new balance of power this session, and depending on who you talk to, … [Read more...] about Legislature Faces Uphill Battle as Recession Hits Home

On September 25, 2008, President Bush signed into law the ADA Amendments Act of 2008 (the “Act”). The Act, which is effective January 1, 2009, broadens the scope of protection provided to individuals under the Americans with Disabilities Act of 1990 (the “ADA”). The ADA prohibits employers from discriminating against disabled employees and requires employers to provide … [Read more...] about Changes in Disabilities Acts Affects Local Employers

With both public and private commercial projects on hold, those who had the foresight to stack the fire wood to the rafters, [backlogged work], will weather the economic downturn nicely throughout the traditional winter doldrums and emerge somewhat bright-eyed and bushy-tailed in the spring. In some instances, commercial builders found themselves high and dry when the storm … [Read more...] about Commercial Building: The Good, the Bad and the Ugly

In a time when the private and public sectors alike are focused on managing shrinking budgets and economic survival, it would be a mistake to not also be investing in some way, in the future. Businesses and government alike should not only be working our way through the economic downturn, but also positioning our respective operations for future growth and prosperity, including … [Read more...] about Business Portal Positions the State for the Future