Feb. 19, 2025 (RENO, Nev.) – Katelyn Roberts has been promoted to emergency medical services (EMS) manager at REMSA Health. She brings 13 years of EMS industry experience to her new role.As EMS manager, Roberts will oversee 9-1-1 system operations, leading EMS supervisors and ground ambulance employees to ensure the efficient delivery of high-quality healthcare.
Roberts joined REMSA Health as a ground operations paramedic in 2022. Within her first year with the organization, she was promoted to a paramedic field training officer and EMS supervisor, a role in which she coordinated effective 9-1-1 response and led the training and development for new paramedics. She also served as a clinical development coordinator, designing comprehensive training programs for EMS professionals and developing policies and protocols to drive quality improvement and uphold industry best practices. Roberts has also participated in REMSA Health’s peer support program and is an advocate for employee wellness. Before joining the organization, she served as a paramedic battalion chief, paramedic captain, paramedic intern preceptor and emergency medical technician (EMT) for several first responder agencies located in rural and urban communities in California.
“Katelyn is passionate about empowering our team members in delivering quality care where it’s needed most,” said Todd Kerfoot, director of EMS operations, REMSA Health. “Her impactful leadership skills and clinical expertise enhance our efficiency, which brings out the best in our teams and ensures our patients receive clinically excellent care.”
In 2018, Roberts received an Outstanding Service Award for her efforts in responding to both the Carr and Camp Fires in northern California. In 2020, she was honored with a Lifesaver Award for providing life-saving resuscitation for a patient who suffered a cardiac arrest after a horseback riding accident. Roberts earned her paramedic certification and an associate degree in paramedicine from the College of the Siskiyous.
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About REMSA Health
REMSA Health is a private, non-profit community organization which provides a full range of innovative healthcare services outside of the hospital setting. We are funded only by user fees, with no local tax subsidies. REMSA Health provides Washoe County’s 420,000+ residents with 24/7 ambulance services. Care Flight, a service of REMSA Health, provides critical care transport services via ground and air ambulance across the western United States. REMSA Health includes an internationally accredited Regional Emergency Communications Center, a Nevada-licensed Center for Integrated Health and Community Education, Community Paramedics, an accredited Nurse Health Line, and special operations and special events teams. REMSA Health: Care. Community. Innovation. For more information, visit www.remsahealth.com.
