LAS VEGAS – Southwest Medical Hospice has been recognized by Strategic Healthcare Programs (SHP) as a “Superior Performer” for achieving an overall caregiver and family experience score that ranked in the top 20% of all eligible SHP clients for the 2024 calendar year.

This annual awards program was created to acknowledge hospice providers that consistently provide high-quality service to families and caregivers of patients receiving hospice care. The 2024 award recipients were determined by reviewing and ranking the overall “CAHPS” Hospice caregiver experience score for more than 1,800 hospice providers across the nation.

CAHPS is the Consumer Assessment of Healthcare Providers and Systems, a national survey that asks patients about their recent experiences with doctors, hospitals, and health plans. The goal is to measure how well providers are meeting patients’ needs.“SHP recognizes how much hard work is involved in providing excellent patient care, and we are proud to acknowledge the tireless efforts of our top-performing customers through our annual SHPBest award program. These organizations care deeply about the patient experience, and they never stop striving to improve every single year,” said SHP President Kevin Vogel.

Southwest Medical Hospice

Since 1989, Southwest Medical Hospice has served Southern Nevada in helping individuals and families make end-of-life choices by providing clinical, emotional and spiritual support. Southwest Medical Hospice is the second longest-operating hospice in Las Vegas, offering a full spectrum of comfort care services to include providers, registered nurses, social workers, CNAs, registered dieticians, bereavement counselors, spiritual care counselors and trained volunteers. For more information on Southwest Medical Hospice, visit smalv.com.